FEEDBACK

Real reviews and feedback from our wonderful customers. If you would like to submit a review or feedback, please email it to our team.

 

LET OUR CUSTOMERS DO THE TALKING.

Lloyd
Dear Stewart, A special thank you to James, Charlie, Marco and Thomas for their courteous and respectful manner. They were always busy and installed the ...
Lloyd
Dear Stewart, A special thank you to James, Charlie, Marco and Thomas for their courteous and respectful manner. They were always busy and installed the boiler with professionalism and Skill, which we should expect but not aways the case which we learn from others. Looking forward to year of service for our borer and gas fie from your firm. Best wishes for the future
Lloyd
Lloyd
Tenbury wells
Just a note to say thank you for your prompt attention to on boiler problems. We have dealt with your firm for a long time ...
Tenbury wells
Just a note to say thank you for your prompt attention to on boiler problems. We have dealt with your firm for a long time at the old house and here. and without exception you have all been kind, courteous a professional.. Every and of your tradesmen has been efficient polite and tidy leaving no mess for us t clear up: We just wanted to say thank you to you all, we really appreciate it.
Tenbury wells
Tenbury wells
Woodcock
I greatly appreciated your support over the limestone fireplace surround, and am very pleased with the result it has given the lounge a very attractive ...
Woodcock
I greatly appreciated your support over the limestone fireplace surround, and am very pleased with the result it has given the lounge a very attractive centre point. The fire throws out a great deal of heat, sol shall be warm and comfortable in the winter!
Woodcock
Woodcock
Mr M Hereford
“We just wanted to record our gratitude to your engineer Tom for his help and expertise yesterday. The Boiler was re-pressurised and serviced ….More...
Mr M Hereford
“We just wanted to record our gratitude to your engineer Tom for his help and expertise yesterday.  The Boiler was re-pressurised and serviced….More importantly, in order to avoid any unnecessary draining/ sluicing of the radiators, Tom kindly offered to check them out (they were unbalanced and exhibiting hot and cold ‘spots’). After 10 or 15 mins he got all of the rads balanced and putting out a good, even temperature. We really appreciate the time he took to help with the central heating which was over and above the call of duty, so to speak… just wanted you to know how much we appreciated his efforts. Well done Tom!”
Mr M Hereford
Mr M Hereford
Mrs H Hereford
Mike called out to sort my gas boiler, nothing was too much trouble. He was kind, helpful, professional and a very...
Mrs H Hereford
Mike called out to sort my gas boiler, nothing was too much trouble.  He was kind, helpful, professional and a very good engineer.  I recommend without reservation
Mrs H Hereford
Mrs H Hereford
Mike Hereford
“Hi, I just wanted to extended my thanks to Darren who called by and fixed my boiler this afternoon. Superb chap, knew within...
Mike Hereford
“Hi, I just wanted to extended my thanks to Darren who called by and fixed my boiler this afternoon. Superb chap, knew within an instant what it was causing the noise and sorted the problem. Pleasure to talk to as well, great to know such engineers still exist! Thank you again. 👍👍👍”
Mike Hereford
Mike Hereford
Mrs M Hereford
Your receptionist was first class. She was so pleasant and couldn’t have been more helpful.
Mrs M Hereford
Your receptionist was first class.  She was so pleasant and couldn’t have been more helpful.
Mrs M Hereford
Mrs M Hereford
Mr B Ross
Your service engineer (Darren) was friendly, professional and clearly very knowledgeable. My satisfaction rating would be 10/10 and would be happy to recommend...
Mr B Ross
Your service engineer (Darren) was friendly, professional and clearly very knowledgeable.  My satisfaction rating would be 10/10 and would be happy to recommend Hereford Gas to my friends.
Mr B Ross
Mr B Ross
Mrs H Hereford
I would like to thank you for carrying out this work so promptly and pass my thanks to Rob and Harry for leaving everything so ...
Mrs H Hereford
I would like to thank you for carrying out this work so promptly and pass my thanks to Rob and Harry for leaving everything so neat and tidy.
Mrs H Hereford
Mrs H Hereford
Mrs E from Nr Bromyard
Another excellent job done today by your team. Both lads Jamie and Levi, were excellent, friendly, courteous, respectful and very...
Mrs E from Nr Bromyard
Another excellent job done today by your team. Both lads Jamie and Levi, were excellent, friendly, courteous, respectful and very good at their job. Overall I am very pleased with all the work that you have done for me, and the service you have given me.  It is so nice to deal with someone, and be pleased with everything throughout from start to finish, which as you know hasn’t always been the case with others that I have had. I know that I will recommend you to others…
Mrs E from Nr Bromyard
Mrs E from Nr Bromyard
Mrs R – Hereford
I would just like to say how happy I have been with your engineers …2 different jobs and each time they have been very polite...
Mrs R – Hereford
I would just like to say how happy I have been with your engineers…2 different jobs and each time they have been very polite, friendly and efficient. I would definitely recommend your company to anyone and any further work done wouldn’t hesitate to call you again.
Mrs R – Hereford
Mrs R – Hereford
Mrs E from Nr Bromyard
I would like to say a big thank you to you all there at Hereford Gas. You have all been very friendly and efficient...
Mrs E from Nr Bromyard
I would like to say a big thank you to you all there at Hereford Gas. You have all been very friendly and efficient from the start. The installation by Kevin and his helper Charlie was faultless. They were polite, friendly and have done an excellent job!! Nothing was too much trouble for them. Kevin’s work is second to none, the finish is superb!! He even put a piece of skirting board that I had got each side of the fireplace for me that was missing. They really went the extra mile😊 They also cleaned up after, so didn’t even know they had been here by taking all the rubbish away too. Looks fabulous!
Mrs E from Nr Bromyard
Mrs E from Nr Bromyard
Mrs S Ludlow
Pass on our thanks to Louise for her help at the beginning and also to your fitters for finishing the installation in time …thank you...
Mrs S Ludlow
Pass on our thanks to Louise for her help at the beginning and also to your fitters for finishing the installation in time…thank you for your very good service.
Mrs S Ludlow
Mrs S Ludlow
Mrs R Hereford
When I phoned your office, the lady was extremely helpful and was told that an engineer would be able to call during Saturday morning...
Mrs R Hereford
When I phoned your office, the lady was extremely helpful and was told that an engineer would be able to call during Saturday morning. A very helpful engineer arrived within ½ hour and sorted the problem.  He explained the situation and left all neat and tidy following the repair.
Mrs R Hereford
Mrs R Hereford
Mr & Mrs M (Leominster)
James and Harry fitted a new boiler and cylinder, we are delighted with the result and with the excellent polite service we received from...
Mr & Mrs M (Leominster)
James and Harry fitted a new boiler and cylinder, we are delighted with the result and with the excellent polite service we received from them. We are very glad to have chosen Hereford Gas Services.  On contacting Hereford Gas recently our call was handled very courteously and efficiently by the office staff.  We have strongly recommended Hereford Gas Services to our neighbour and will happily do so to anyone else.
Mr & Mrs M (Leominster)
Mr & Mrs M (Leominster)
Mr Ward from Leominster 
Had a new fireplace and new boiler and heating system fitted ….so pleased with the end result. All of the fitters on both jobs...
Mr Ward from Leominster 
Had a new fireplace and new boiler and heating system fitted….so pleased with the end result. All of the fitters on both jobs were clean, professional, tidy and made such big jobs run very smoothly. They explained clearly how things worked, particularly with the heating system and radiators going where we wanted them. They are all a credit to Hereford Gas and we are so pleased we chose Hereford Gas to do the work, We would highly recommend to friends and family.
Mr Ward from Leominster 
Mr Ward from Leominster 
Mrs H from Hereford 
I would like to say a big thank you to Miles and Luke in particular but Hereford Gas Services in general. I am so very ...
Mrs H from Hereford 
I would like to say a big thank you to Miles and Luke in particular but Hereford Gas Services in general. I am so very grateful for your quick response to my call and the work done to reconnect the gas and hot water.
Mrs H from Hereford 
Mrs H from Hereford 
Mrs D from Hereford 
New Cylinder installation – Thank you, Excellent workmen
Mrs D from Hereford 
New Cylinder installation – Thank you, Excellent workmen
Mrs D from Hereford 
Mrs D from Hereford 
Mrs W, From Hereford
This week I had central heating put into my house, and I was dreading the upheaval and inconvenience, but it turned out there...
Mrs W, From Hereford
This week I had central heating put into my house, and I was dreading the upheaval and inconvenience, but it turned out there wasn't any!  I now have a very cosy house - with constant hot water, and I'm so pleased!!! 😁.The engineers were absolutely amazing - every day when I came home you wouldn't have thought anybody had been working in the house at all. Considering they had to lay masses of new gas pipes, take up the floors etc, it's incredible how neat and untouched everything looked - plus they were extremely nice, and I felt they really could be trusted in the house, which was wonderful. I was so impressed by their tidy, respectful and efficient work - thank you!
Mrs W, From Hereford
Mrs W, From Hereford
From Hereford
Thank you for work your team did on my bungalow. Everything left clean and tidy. Lovely to deal with, thoroughly efficient and...
From Hereford
Thank you for work your team did on my bungalow.  Everything left clean and tidy.  Lovely to deal with, thoroughly efficient and helpful in all respects.  I can honestly say it was a pleasure doing business with Hereford Gas Services from beginning (your advice and expertise) to end (my beautiful bathroom and super new boiler and heating system). A huge thank you to all at Hereford Gas Services.
From Hereford
From Hereford
Miss W from HR2
Once again, thank you for the efficient (and cheerful) service. Wish some other companies had the same attitude.
Miss W from HR2
Once again, thank you for the efficient (and cheerful) service.  Wish some other companies had the same attitude.
Miss W from HR2
Miss W from HR2
Mr & Mrs W from Whitecroft (Glos)
Impressed by the careful, thorough and professional way in which the engineer dismantled, cleaned and tested our fire    
Mr & Mrs W from Whitecroft (Glos)
Impressed by the careful, thorough and professional way in which the engineer dismantled, cleaned and tested our fire    
Mr & Mrs W from Whitecroft (Glos)
Mr & Mrs W from Whitecroft (Glos)
Mr & Mrs M from Yatton
The support and assurances you gave us with regard to the work to be done were a great help. The team that were here...
Mr & Mrs M from Yatton
The support and assurances you gave us with regard to the work to be done were a great help.  The team that were here were always efficient, tidy, friendly and courteous.  The support given by the ladies in the office was always helpful and friendly in giving advice etc.
Mr & Mrs M from Yatton
Mr & Mrs M from Yatton
Mr L from Hereford
May I take this opportunity to congratulate your company for a very professional service ranging from quotation through installation of plumbing, electrical and bricklaying/plastering...
Mr L from Hereford
May I take this opportunity to congratulate your company for a very professional service ranging from quotation through installation of plumbing, electrical and bricklaying/plastering at the date agreed and on time.  The engineers were polite, hard working and competent.
Mr L from Hereford
Mr L from Hereford
Mr McK from Hereford
I would like to say how polite and careful the workmen were, they were a credit to your firm.  
Mr McK from Hereford
I would like to say how polite and careful the workmen were, they were a credit to your firm.  
Mr McK from Hereford
Mr McK from Hereford
Mr & Mrs M from Bromyard
Thank you for a prompt and efficient service. It makes such a difference when the person you send to do the work is cheerful...
Mr & Mrs M from Bromyard
Thank you for a prompt and efficient service.  It makes such a difference when the person you send to do the work is cheerful and extremely efficient also…which he was.
Mr & Mrs M from Bromyard
Mr & Mrs M from Bromyard
Mr B from Hereford
thanks to the engineers who were all really first class and left our room immaculate after doing a brilliant job.”  
Mr B from Hereford
thanks to the engineers who were all really first class and left our room immaculate after doing a brilliant job.”  
Mr B from Hereford
Mr B from Hereford
Mr L from Burghill
Your engineer gave excellent service and cleared up so that it was better after he went than before he came! It is great to ...
Mr L from Burghill
Your engineer gave excellent service and cleared up so that it was better after he went than before he came! It is great to be your new customer.
Mr L from Burghill
Mr L from Burghill
Mrs G from Bromyard
I am delighted with my new fire and the excellent way the work involved was carried out.
Mrs G from Bromyard
I am delighted with my new fire and the excellent way the work involved was carried out.
Mrs G from Bromyard
Mrs G from Bromyard
Unknown
Thank you for work your team did on my bungalow. Everything left clean and tidy. Lovely to deal with, thoroughly efficient and...
Unknown
Thank you for work your team did on my bungalow.  Everything left clean and tidy.  Lovely to deal with, thoroughly efficient and helpful in all respects.  I can honestly say it was a pleasure doing business with Hereford Gas Services from beginning (your advice and expertise) to end (my beautiful bathroom and super new boiler and heating system). A huge thank you to all at Hereford Gas Services.
Unknown
Unknown
Mrs W from Hereford
I would like to say that the employees who carried out all the work were very polite and efficient. Thanks to them for all their ...
Mrs W from Hereford
I would like to say that the employees who carried out all the work were very polite and efficient. Thanks to them for all their help and assistance
Mrs W from Hereford
Mrs W from Hereford
Mr & Mrs C from Ross on Wye
We recently purchased a new gas fire. From the initial home visit to give advice, through the showroom experience to chose the fire, to the ...
Mr & Mrs C from Ross on Wye
We recently purchased a new gas fire. From the initial home visit to give advice, through the showroom experience to chose the fire, to the fitting process, we found your team polite, courteous and extremely efficient. Thank you and well done.  
Mr & Mrs C from Ross on Wye
Mr & Mrs C from Ross on Wye
Mrs J  
I would like to say, the gas engineer who took the radiator and heater off the wall did a 1st class job ...
Mrs J  
I would like to say, the gas engineer who took the radiator and heater off the wall did a 1st class job in every waY.
Mrs J  
Mrs J  
Mr McK from Hereford
I would like to say how polite and careful the workmen were, they were a credit to your firm.  
Mr McK from Hereford
I would like to say how polite and careful the workmen were, they were a credit to your firm.  
Mr McK from Hereford
Mr McK from Hereford
Mrs H Hereford
I would like to thank you for carrying out this work so promptly and pass my thanks to Rob and Harry for leaving everything so ...
Mrs H Hereford
I would like to thank you for carrying out this work so promptly and pass my thanks to Rob and Harry for leaving everything so neat and tidy.
Mrs H Hereford
Mrs H Hereford
Mrs R Hereford
When I phoned your office, the lady was extremely helpful and was told that an engineer would be able to call during Saturday morning...
Mrs R Hereford
When I phoned your office, the lady was extremely helpful and was told that an engineer would be able to call during Saturday morning. A very helpful engineer arrived within ½ hour and sorted the problem.  He explained the situation and left all neat and tidy following the repair.
Mrs R Hereford
Mrs R Hereford
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